Frequently Asked Questions

Yes! Both our service managers live on-site, and there is an after-hours emergency line.

Online service requests are recorded through the resident portal.

If your service request is not an emergency, it is handled in the order it was received. 

Residents do not have to be present, but we will communicate with you once the work is completed.

There is an after-hours number to call for lockouts, and there is a $100 charge per occurrence.

You are welcome to decorate as you please, but you will be charged accordingly if the apartment is not restored upon move-out. 

The Equitable offers a roof deck, guest suite, 24-hour fitness center, package room, and dog park.

Our pool season is May-October, weather-permitting.

The Equitable residents have access to a public covered parking garage.

The Equitable offers in-unit washer and dryer.

Yes.

There is a one-time, non-refundable pet fee of $300. Pet rent is $25 per pet per month.

There are no breed restrictions.

Yes.

The Equitable offers a full set of electric appliances.

The Equitable partners with Furniture Options or CORT Furniture to furnish apartment homes.

The shortest lease term offered is 3 months.

Yes.

Packages are held in the package room.

24 Hrs

Our fitness center has a variety of cardio and weight equipment.

The community's quiet hours are from 10 pm to 7 am. Our guest suite rental fee can be up to $100 per night.

No.

Our on-site team welcomes walk-ins.

We are available Monday-Friday from 9 am to 6 pm.

An application for an apartment at The Equitable can be done online or in person.

$250, which includes a $50 application fee per applicant and a $200 administrative fee.

Residents can pay rent online or by check/money order in the office.

Through the Resident RentCafe portal.

PDLW program

There are no utilities included in rent.

Nexgen

A guest must be added to the lease if they are staying in the apartment for longer than 7 days.

No.

No.

Dart Public Bus Stop, located between 6th and 7th and Locust

Historic Court Avenue District

Des Moines School District

Paws and Pints, located at 6218 Willowmere Drive

Yes.

East Village

Roman Exprés, located in The Equitable Building

6th and Locust